Discovery & definition
Analyze documents, interview stakeholders and study workflows. Model data and processes; map as-is and to-be states; produce flowcharts, BRDs, SRSs, functional specs, use cases, user stories and data-flow diagrams.
DEL · TV
TV Original · Profile Series
Complex work, made clear.
98% Match2015 — 202611+ YRSHDLead Business Analyst · Digital Transformation
I turn high-stakes business requirements into systems teams can deliver — bridging strategy, requirements, testing and implementation across defense, enterprise and e-governance programs.
Top 3 in delivery today
1
TV
0+
years in delivery
2
TV
0%
on-time completion
3
TV
0%
efficiency improvement
The space between a good idea and a shipped product is where I do my best work.
TV
Tusharr Vatts
The analyst, in light
Profile · Season 11
A decade of turning complexity into delivery.
For more than 10 years, I've connected strategic goals with the detail required to implement dependable digital systems — from mission-critical defense programs to large-scale ERP and e-governance platforms.
My work spans requirements and scope management, stakeholder alignment, process improvement, integrations, quality governance and testing. I bring structure to ambiguity and stay accountable from discovery through delivery.
01 / Analyze
Make requirements actionable.
Translate business needs into clear scope, BRDs/SRSs and decisions that align stakeholders and delivery teams.
02 / Implement
Connect systems and people.
Coordinate complex implementations and third-party integrations across payment, SMS and email services.
03 / Govern
Protect quality through delivery.
Lead UAT, integration and performance testing, quality frameworks and process improvements tied to business outcomes.
Business Analysis●Scope Management●ERP & E-Governance●UAT & Testing●ISO 9001●Process Optimization●Power BI●Excel VBA●RFPs & SOWs●Agile●Business Analysis●Scope Management●ERP & E-Governance●UAT & Testing●ISO 9001●Process Optimization●Power BI●Excel VBA●RFPs & SOWs●Agile●
Roles & Responsibilities
From discovery to dependable delivery.
Scope & integration
Manage scope changes and scope creep, assess risk and drive mitigation. Lead gap analysis, remediation, requirement reconciliation and client-data error resolution. Coordinate payment, email and SMS gateway integrations.
Testing & coordination
Run functional, UAT, integration and performance testing. Coordinate assessment schedules, resources and project status; handle first-level escalations, invoices and dashboards; prepare reports and roadmaps.
Leadership & governance
Support proposals, RFPs, SOWs, work orders and contract finalization. Serve as Project Lead, QA Lead and Assessment Lead; perform internal and ISO 9001 audits; mentor analysts and keep deadlines.
Experience
Where the work happened.
TV
EP 04
Jan 2022 — Present
Lead Business Analyst
Tech Mahindra · India
Mission-critical defense programs: Card Management System and Leave Transfer / Permanent Duty Management System.
- ▸Lead business analysis and scope management for mission-critical defense systems.
- ▸Drive requirements, UAT, integration and performance testing across cross-functional teams.
- ▸95% on-time completion, 30% higher system efficiency, 100% stakeholder satisfaction.
+ Full scope of work
- Analyse business requirements and processes through document analysis, interviews and workflow analysis.
- Turn requirements into easy-to-understand data and process models, BRDs, SRSs, flowcharts, user stories and data flow diagrams.
- Design as-is and to-be processes for government clients.
- Specialise in multi-domain integration with symmetric and asymmetric encryption, single sign-on and key management.
- Integrated IBPS and Liferay platforms along with edge device management systems; supported hyper-scaling initiatives.
- Manage scope changes, spot scope creep early and agree mitigation.
- Single point of contact for assessment scheduling, resource management, status tracking, first-level escalations, invoices and dashboard reporting.
TV
EP 03
Dec 2015 — Jan 2022
Business Consultant
Expedien eSolutions · India
Six ERP and e-governance programs for universities, examination boards and national agencies.
- ▸Managed enterprise ERP and e-governance implementations for government clients.
- ▸Conducted ISO 9001 audits, built quality frameworks and managed payment, SMS and email integrations.
- ▸Authored RFPs and SOWs; delivered Power BI reporting and Excel VBA financial models.
+ Full scope of work
- Led the team on one of Expedien's largest e-governance programs, delivered with KELTRON.
- Served as Project Lead, QA Lead, QA Coordinator and Assessment Lead across multiple engagements.
- Ran internal audits and represented projects in ISO 9001 audits, alongside risk management standards.
- Carried out gap analysis, reporting and remediation against client policies; reconciled errors in client data.
- Evaluated risks across requirements, testing and project communications.
- Prepared periodic status reports to shape client roadmaps and strategy.
- Supported business development through proposals, work orders (SOW), RFPs and acquisition strategy.
TV
EP 02
2015
Business Development Executive
Reliance General Insurance · Delhi
Three-month role in business development.
TV
EP 01
2013
Intern
HCL · Delhi
Two-month internship during graduation.
Roles held: Project Lead · QA Lead · QA Coordinator · Assessment Lead — including one of Expedien's largest e-governance programs, delivered with KELTRON.
Selected Work
Complex programs, delivered. Details kept high-level to respect project confidentiality.
01Defense Systems
Mission-critical delivery
Defense systems, from scope to UAT
Led requirements and scope management, coordinated cross-functional testing, and supported 95% on-time completion across mission-critical programs.
RequirementsUATQuality Governance
02E-Governance
Enterprise implementation
ERP and e-governance integrations
Managed implementation requirements and coordinated payment gateway, SMS and email integrations for large-scale government platforms.
ERPIntegrationsRFPs & SOWs
03Optimization
Process & insight
Better quality, faster operations
Applied process re-engineering and automation to improve system efficiency by 30%, with Power BI reports and VBA models supporting stakeholder decisions.
Process ImprovementPower BIExcel VBA
Project Archive
Seven programs. One through-line — role on every program: Business Analyst.
7TV2022 — Present
Card Management & Leave Transfer / Permanent Duty System
Defense client
Multi-domain integration with symmetric & asymmetric encryption, SSO, key management and edge-device management.
JavaLiferayPostgresKMSPython · OpenCVCA setup
6TV2019 — 2021
IMS — E-governance, Back-office ERP & Mobile App
Bureau of Outreach & Communication
End-to-end ERP and mobile workflows for a national communications bureau.
.NET MVCAngularJSWeb APIMSSQLDynamics NAV
5TV2019 — 2021
IMS — E-governance, Back-office ERP & Mobile App
Bihar School Examination Board
Examination-board operations digitised across back-office, ERP and mobile.
.NET MVCAngularJSMSSQLDynamics NAV
4TV2019
Bill Submission & Tracking Management System
National Testing Agency, Noida
Bill submission, approval and tracking for a national testing body.
.NET MVCWeb APIMSSQLDynamics NAV
3TV2018 — 2021
UMS — University Management System
Sagar University, Madhya Pradesh
E-governance and back-office platform for a central university.
.NET MVCAngularJSEntity FrameworkMSSQL
2TV2017 — 2018
GUMS Phase 2 — Back-office & Maintenance
Goa University, Goa
Back-office modules plus maintenance support for phases 1 and 2.
.NET MVCAngularJSMSSQL
1TV2015 — 2016
GUMS Phase 1
Goa University, Goa
First university ERP rollout — where the decade of delivery began.
.NET MVCAngularJSMSSQL
Toolkit
Nine skill areas, ready to stream.
01
Analytical
- Requirements analysis
- Data analysis
- Process & system analysis
- Root cause analysis
- Gap analysis
- Decision-making
02
Requirements gathering
- Elicitation techniques
- Interviews & workshops
- Use case development
- User stories & acceptance criteria
- Effort estimation
03
Documentation
- BRD · SRS · FRD
- Functional specifications
- Data flow & process diagrams
- UML & wireframes
- User manuals
- ISO 9001 records
04
Security & integration
- Symmetric & asymmetric encryption
- Single sign-on
- Key management (KMS)
- IBPS & Liferay integration
- Edge device management
- Payment, SMS & email gateways
05
Business process
- Process mapping
- Workflow analysis
- As-is → to-be design
- Process improvement
- Hyper-scaling initiatives
06
Data management
- SQL
- Data modeling
- Data warehousing
- Data mapping
- Data validation & reconciliation
07
Quality assurance
- Test planning
- Test case development
- Functional & system testing
- UAT
- Integration & performance testing
- ISO 9001 internal audit
08
Project management
- Scope & change control
- Risk identification & mitigation
- Status reporting & dashboards
- RFP · SOW · Acquisition strategy
- Agile delivery
- Escalation handling
09
Tools
- Power BI
- Excel VBA
- Microsoft Office
- Visio
- Bugzilla
- SVN
- Dynamics NAV
How I Work
Confident, articulate speakerStrong interpersonal skillsHigh motivation & driveGood listener and learnerStrong presentation skillsVersatile, flexible & adaptiveMentor to junior analysts & QACalm with deadlines and priorities
Education
Business context. Technology fluency.
2013 — 2015
Master of Business Administration
Marketing & IT · Periyar Management and Computer College (GGSIP University)
2010 — 2013
Bachelor's degree
Computer Applications · Jagan Institute of Management Studies (GGSIP University)
Project Management Fundamentals · AI Foundation Course · Build with Gemini
AI in practice
AI is most valuable when it improves the work, not when it replaces the thinking.
- 1Requirement refinement & ambiguity checks
- 2Research synthesis & structured summaries
- 3SQL assistance & analytical exploration
- 4Documentation & presentation acceleration
- 5Content ideation & professional communication
Certifications
11 credentials across AI, data, project management and critical thinking — Google Cloud, IBM, Deloitte, Anthropic, Oracle and more.
Google Cloud · Platform BuilderBuild with Gemini · Track 2: Platform IT Developer
01 · Sep 2026Build with Gemini · Track 2: Platform IT Developer
Google Cloud · Platform Builder
Earned at the #BuildwithGemini event. Skills: Anti Gravity, Gemini Enterprise, Google Cloud.
Google Cloud · Skill badge, IntermediateBuild with Gemini
02 · Sep 2026Build with Gemini
Google Cloud · Skill badge, Intermediate
Knowledge assessment on AI platform governance and security. Skills: AI, Gemini Enterprise, prompt engineering.
03 · Aug 2026
Critical Thinking
Deloitte · WorldClass
Deloitte WorldClass module on structured, evidence-based critical thinking.
04 · Aug 2026
SQL Programming: Mastering Data Queries with MySQL
LetsUpgrade · with NSDC, ITM & GDG MAD
Writing and optimizing data queries with MySQL.
▶ View credential ↗05 · Aug 2026
Project Management Fundamentals
IBM SkillsBuild
Project lifecycle from initiation to close: project charter, work breakdown structure, communications plan and change requests.
06 · 2026
Claude 101
Anthropic
How Claude works, what it can do, and how to use it well on real work.
▶ View credential ↗07 · 2026
AI Foundation Course
Jio Institute · AI Classroom (JioPC)
Core AI concepts and their practical applications.
▶ View credential ↗08 · 2026
Certified Prompter
One Million Prompters · Dubai Future Foundation
Prompt engineering for AI systems, aligned with the Dubai Universal Blueprint for AI.
▶ View credential ↗09 · 2026
Generative AI Mastermind
Outskill
Two-day, 16-hour intensive to learn and get hands-on with AI workflows.
10 · May 2026
AI Tools & ChatGPT Workshop
be10x
Build presentations with AI in under 5 minutes, analyse data in under 30, and code and debug in under 10.
Oracle UniversityOracle SQL Explorer
11 · 2026Oracle SQL Explorer
Oracle University
Oracle's SQL learning path: querying, filtering and working with relational data.
▶ View credential ↗Recognition
Recognised for contribution, execution and collaboration.
★ Featured award
Grand Salute LiveWire Award
Tech Mahindra — "for unstoppable energy and impact; for bringing passion, pace, and positivity to everything you do."
Award Certificates
Tap a certificate to enlarge.
2Pat On The Back Award
Pat On The Back Award
30 Sep 2024Standing Ovation Award
20 Mar 2024Pat On The Back Award
05 Jan 2023Standing Ovation Award
05 Jan 20236Pat On The Back Award
Pat On The Back Award
24 Dec 20227Standing Ovation Award
Standing Ovation Award
02 Nov 20228Business Analyst Appreciation Award
Business Analyst Appreciation Award
2017LinkedIn signal
Ideas are better when they leave the room.
Practical notes on product thinking, analysis, AI-assisted delivery and the decisions between a brief and a release.
▶ @tusharr-vatts — Open profile ↗
Visual notes
Ideas, moments and motion in public.
Notes on analysis, product thinking, SQL, AI and the small decisions that shape delivery.
▶ @tusharrvatts — Visit Instagram ↗
Let's build something useful
Good products start with clear conversations.
Have a knotty problem, an unfinished idea, or a product that needs a clearer next step?
Tusharv7@gmail.com · Delhi NCR
© 2026 Tusharr Vatts — Lead Business Analyst · Digital Transformation